Frequently Asked Questions

If you have a question, query or need some help, discover our frequently asked questions below.
Alternatively, if you still can’t find what you’re looking for, contact our customer service team.

Online Orders & Delivery

How do I contact Forevermark about my online order?

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How do I contact Forevermark about my online order?

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Can’t find what you’re looking for?

Email us

To contact our online advisors by email, click on “email us” to provide your contact information.

Forever Guides

From choosing the right ring size, to the finding the perfect ring, or how to care for your diamond; read our Guides.